On July 5, the day after the Texas floods hit, the Federal Emergency Management Agency (FEMA) received 3,027 calls from survivors and answered 3,018 of them, about 99.7%, according to Maxine Joselow of the New York Times. But that day, Homeland Security Secretary Kristi Noem did not renew the contracts for four call center companies that answered those …
Read more
8 hours ago · 3117 likes · 332 comments · Heather Cox Richardson
